Maddie's Pet Forum Admin
Posted May 24, 2019 at 11:03 AM Under "Forum Tech Support"
Customize Your Email Notifications!

We’ve rolled out an update to notification settings!

We value your feedback. That’s why this update is dedicated to giving you more control over your time, inbox and notifications.

What's New?

  • New Notification Settings Page
    • This is the perfect place to start to pick which actions on the forum are most important to you and which notifications make it to your inbox.

  • Single Digest Email Option
    • We combined our previous Activity & Community Digest emails into one customizable email.

  • Customize Notifications by Topic
    • Choose which topics you want to be included in your digest or real time emails.

  • Group Notifications Tab
    • If you belong to groups, you’ll now see your group related email notifications housed in their own tab on your Notification Settings page.

Where should I start?

  1. Start by visiting your Notification Settings page (click on your avatar on the top right and select Notification Settings)


  2. Select how often you would like to receive activity updates about the forum by choosing from: Daily, Weekly, Real Time or None


  3. If you selected Daily or Weekly, you will then go through the next categories (Activity Related To Me, New & Trending Discussions in Topics I Follow, etc.) and turn off any notifications you don’t want included in your digest. To do so, click on the teal arrow or the section name to reveal more options under each category.

  • If you don’t want to be notified about it, click on the checkmark to turn that notification off
  • Pro-Tip: You can turn all notifications on or off by clicking on the teal box next to the category title

Tell me more about notifications by topic?

  • With over 30 discussion topics on Maddie’s Pet Forum, we wanted to make it easier for you to find the conversations you care about most. From the New & Trending Discussions in Topics I Follow section, you can now select which topics you want to be included in your digest email.

  • If you chose Real Time notifications, you will receive an email each time a new post is made to one of your selected topics.
  • In your weekly digest we will include up to 4 new/popular posts in each topic
  • In your daily digest we will include up to 2 new/popular posts in each topic

What is a real time email?

  • Instead of receiving a daily digest email with all of the activity you missed, you will receive an individual email EACH time that activity happens. This gives you the most up to the minute notifications about Maddie’s Pet Forum.

  • Pro-Tip: When choosing “real time” as your email frequency, you can pick and choose exactly which actions trigger an email to you. For example, if you don’t care too much about who gave you an upvote or you’re getting too many to keep up with, you can simply turn it off!


What is the “Other Email Notifications” section all about?

  • These are email notifications that happen less frequently but may be considered timely and require your attention more often than others. If you opt-in to receive these emails, they will be delivered to you as it happens. For example, if someone sends you a private message at 2:02pm, you will receive an email about it around 2:03pm.

  • The Monthly Community Snapshot email is delivered at the end of each month with content, discussions, resources and tips curated by the Maddie’s Pet Forum team.

  • When someone directly invites you to join a group on Maddie’s Pet Forum, we will deliver that invitation to your inbox immediately (if you opt in, of course!)

What’s new with Group Notification emails?

  • Not too much just yet! The biggest change you’ll see related to Group Notifications is that the settings now live on their own tab in your Notification Settings page. Click on the “Group Notification Settings” tab to quickly change your group settings.

  • We’ve also added notification settings to each of your individual group pages to make it even easier to take control of your inbox.


Help us test!

  • With such a new and highly customizable email notification system, we need your help! If you have any questions, feedback or see something that looks off, content that keeps repeating itself or anything else, please reply directly to your notification email or send us a note at forumhelp@maddiesfund.org

  • We can’t do it without you and we hope you find these updates improve your experience on Maddie’s Pet Forum.

  • roneidaselva    May 29, 2019 at 02:02 AM

    Great work .

    • Kim at Maddie's   Maddie's Fund Staff  June 12, 2019 at 02:50 PM

      Thanks from the MPF team!



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